In a more and more competitive insurance marketplace, as brokers, you must be more innovative with higher efficiency than ever. Cover Operation’s insurance back office outsourcing service helps retail brokers by relieving staff workloads, servicing accounts more efficiently and optimizing small account management. Thus, you don’t have to spend as much time on employment affairs like new hire training, employee benefits, recruiting, etc. With our help, you can have more time to consider reinventing workflows or accommodating more volume.
Cover Operation’s retail broker services are available across both Personal & Commercial lines, and Employee Benefits, letting your team focus on key accounts and processes. We will assist with timely certificate processing, retaining renewal accounts and accurately monitor your quality control.